'We would like to thank you very much for the efforts that you made in helping us. You dealt with us with all respect and you were with us, step by step, to guide us through our settlement journey.' --Alaa Kiki, Newcomer Services client

Settlement Services

Moving to a new country can be overwhelming.
To make things a little easier, JFS offers our multi-lingual Newcomer Services to all newcomers, no matter your cultural, ethnic and linguistic backgrounds. From how to prepare your first Canadian tax return to citizenship test prep to supporting your mental well-being, we want to help make the Ottawa area home for all.
A full calendar of workshops is online!  Click HERE for the full calendar.
If you have any questions, you can contact the manager of the Settlement Unit, Basma Al-Taie by phone at: 613-722-2225 ext. 426 or by clicking on the button below and submitting the form.

Languages

We are pleased to be able to serve our clients in many languages. To find a settlement counsellor to assist you, select the language that you would like to be served in:

Russian and Ukrainian
Olha Men (Ukrainian and Russian)
613-668-9573
Liudmyla Neverytska (Ukrainian and Russian)
343-999-9246
Antonina Barabash
613-722-2225 ext. 500
French and Somali
Fathia Warsama
613-301-4073
Dari, Farsi, Urdu and German
Nilofar Fattahi
613-301-4062
Arabic
Donia Jomaa
613-769-3810
Sarah Al Hemyari
613-722-2225 ext. 306
Lamia Al-Ansari
613-722-2225 ext. 302
Liza Maarouf
613-722-2225 ext. 505
Chinese
Emily Xia
343-998-9679

Programs and Events

    FINANCIAL LITERACY WORKSHOP– presented by Desjardins.  Newcomer youth (and their parents!) are invited to join us to learn about chequing and savings accounts, the importance of saving and RESPs.

    Click HERE for more information or contact:

    • Sarah Al Hemyari, (613) 769-5065, salhemyari@jfsottawa.com

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    WELL-BEING NAVIGATOR– this new service is designed to help eligible newcomers with complex health needs access essential resources to support your physical, mental and overall well-being.  Our Navigator can help guide you through the healthcare system an connecting you with the services you need.

    Click HERE for more information or contact:

    • Lamia Al-Ansari, (613) 301-4837, llalansari@jfsottawa.com -OR-
    • Mohammed Al Sabbagh, 343-997-5088, malsabbagh@jfsottawa.com.

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    PASS THE CANADIAN CITIZENSHIP EXAM–FREE ONLINE workshops to help newcomers prepare for the test.  Click HERE for the workshop flyer.

    Contact Fathia Warsama, (613) 301-4073, fwarsama@jfsottawa.com for more information.

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    Need a hand to prepare your tax return?
    Volunteers can help you prepare your income tax and benefit return if you have modest income and a simple tax situation.  This service is available to Permanent Residents ONLY.

    Click HERE for the tax clinic flyer.